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Originally Posted by dynamo04
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Dear Aximsite members,
Received a defective Arkon Mount from BuyGPSnow.com and they will not replace?....They want to charge me $14.50 to buy another one........
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Have you contacted Arkon? Since Buygpsnow is a reseller not the manufacturer, they have no control over product quality.
As far as I know, Arkon has pretty good customer service. Below is Arkon's contact info for your reference.
Hours: 9:00-5:00 PM Pacific Standard Time
Toll Free: 800.841.0884
Outside US: 1.626.254.9005
Fax: 626.254.9266