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Originally Posted by Godzboy
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I am having a similar problem when I make a new Word file it works fine. Here is my problem: I have an Axim 51v and when I try to open a Word document that was saved on my PC and sync'd to the Axim, a Word Mobile screen pops up that says, "A problem with the document was encountered and it cannot be opened." I can open other Word documents on the Axim, and the file that I cannot open on the Axim, can be opened fine on my PC. This happens with numerous files. I searched for similar problems on the web and only a few sites mention it and suggest that possibly a template file is missing. My template folder is empty but even if the problem was the missing template, why would some Word files open? I called Dell but they wanted about $90 to give me the answer and since I bought this less than a month ago and I'm just using it for the first time, I feel that it ought to work right without me having to pay another $90. I tried a hard reboot and sync'd it with the PC again but am still having the same problem. Has anyone had a similar problem? Do I need templates? Where can I find them? I haven't had any luck locating them either. Did you find a solution to your problem?
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Yup...my problem was solved a long time ago. It was basicallya template issue. I'm not sure for you though. Sorry I could not be of much help.
Good luck