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littlekevbo · 07-24-03, 04:20 PM

yes, it seems like the luck of the draw for SanDisk cards.... I may have gone with something else had I heard this info from the start... (just to be safe)..... but we have been lucky.

"support" is a very subjective word.... any answer to a question is support (even if the answer is one you do not like)....... it is the level of support we are talking about, yes? I seem to agree with you that the level of support I expect is that they activly DO something about the problem (ie replace with working or another brand) and find out why they are having troubles in the first place.

I am saddened by the level of support, not just in Dell's case, in the tech industry as a whole.... In outsourcing to save money they have cut support to a ridiculous level.

07-24-03, 04:20 PM	#8 (permalink)
littlekevbo Aximsite Minor League Member Join Date: Mar 2003 Location: no more doghouse, hell no more house. Posts: 231 Thanked 0 Times in 0 Posts	yes, it seems like the luck of the draw for SanDisk cards.... I may have gone with something else had I heard this info from the start... (just to be safe)..... but we have been lucky. "support" is a very subjective word.... any answer to a question is support (even if the answer is one you do not like)....... it is the level of support we are talking about, yes? I seem to agree with you that the level of support I expect is that they activly DO something about the problem (ie replace with working or another brand) and find out why they are having troubles in the first place. I am saddened by the level of support, not just in Dell's case, in the tech industry as a whole.... In outsourcing to save money they have cut support to a ridiculous level. __________________ -littlekevbo Dell Axim X5 Advanced A03 (PXA255) Sandisk 256mb CF & 256mb SD Sandisk 6n1 USB2.0 card reader Belkin Lambskin flipcase very first PDA END OF LINE ......