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I do see them holding dvds and waiting an extra day or two to send out dvds. Us netflix members are actually getting a free 1 month upgrade soon because someone sued them. They screw up alot but for the price and the inventory, it can't be beat.
Some things I don't like is, of course how they hold them and when I put a TV show dvd in my queue, I'd get like disc four instead of disc one first.
Besides that they do pretty good.
I can send something and they'll receive it the next day, and vice versa. Average wait time from the time I send 1 dvd in to the time I get another one is like 4 days.
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