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CamGuyJibGuy · 07-24-03, 11:14 PM

I just got my Axim 400, and I can't get ActiveSync to install on my PC. I loaded the Dell CD, installed Outlook 2002 just fine. Started ActiveSync install, clicked "OPEN" at the security window, the CD started spinning, the hard drive light came on, but after a few seconds it all just stopped. I tried it again, same results. Thinking that was too quick, I checked, and couldn't find a shortcut for it. Checking in file explorer, I found an ActiveSync folder, with 3 files in it:
MSCONV97.DLL 145 KB
MSWRD832.CNV 277 KB
RICHINK.DLL 205 KB

That's it. Nothing else. I tried installing thru run/setup.exe with the same results. It was also suggested in the newbie forum that I download direct from MS. I deleted the ActiveSync folder, and downloaded. This time, ActiveSync downloaded, but when it was done, I had the same result.

Also, eventhough there is an ActiveSync folder, it does not show up in Add/Remove programs.

Waiting for Dell email support...

07-24-03, 11:14 PM	#5 (permalink)
CamGuyJibGuy Aximsite Prospect Join Date: Jul 2003 Location: Detroit Posts: 11 Thanked 0 Times in 0 Posts	ActiveSync won't install I just got my Axim 400, and I can't get ActiveSync to install on my PC. I loaded the Dell CD, installed Outlook 2002 just fine. Started ActiveSync install, clicked "OPEN" at the security window, the CD started spinning, the hard drive light came on, but after a few seconds it all just stopped. I tried it again, same results. Thinking that was too quick, I checked, and couldn't find a shortcut for it. Checking in file explorer, I found an ActiveSync folder, with 3 files in it: MSCONV97.DLL 145 KB MSWRD832.CNV 277 KB RICHINK.DLL 205 KB That's it. Nothing else. I tried installing thru run/setup.exe with the same results. It was also suggested in the newbie forum that I download direct from MS. I deleted the ActiveSync folder, and downloaded. This time, ActiveSync downloaded, but when it was done, I had the same result. Also, eventhough there is an ActiveSync folder, it does not show up in Add/Remove programs. Waiting for Dell email support... __________________ Scott