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Originally Posted by SuperBaby
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How do I get a replacement? I bought my X50v where Dell first launched this model.
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I tried last night to upgrade using the WM 5 CD and couldn't get it to complete the upgrade. I went on Dell's chat line and after telling the tech rep of my problem he offered to send me a X51V. I should be getting it in a few days.
If you still have warranty left on your unit, go online to Dell's chat and seek a replacement. There is a poll on this site with many postings of people who have been successful in getting Dell to replace the x50v with the x51v.