Mobility Site - View Single Post - A problem with the document was encountered and it cannot be opened.

crankshaft · 08-16-06, 08:42 AM

I too HAD the same problem. Yesterday I called Dell support and they told me the solution. They said I had to purchase ClearVue Suite from them if I had not already done so. I just got my new x51v a week and a half ago, but I did not order ClearVue. They told me I should have a ClearVue CD in my box if I had ordered it. Well I did not. I went on the internet to see how much it was, But there were different ones to order. To make a long story short, I decided to put the Getting Started CD that came with my ax, and ClearVue Suite was on it. I am not sure if it is a trial or not. I installed it, and it solved the problem of opening Word documents that I created on my PC, and then synched to my PDA. I hope this will help. By the way, this is my first time repyling to a thread on aximsite!

08-16-06, 08:42 AM	#4 (permalink)
crankshaft Aximsite Prospect Join Date: Jun 2006 Location: Winchester,Tn 37398 Posts: 7 Thanked 0 Times in 0 Posts	Mobile Word I too HAD the same problem. Yesterday I called Dell support and they told me the solution. They said I had to purchase ClearVue Suite from them if I had not already done so. I just got my new x51v a week and a half ago, but I did not order ClearVue. They told me I should have a ClearVue CD in my box if I had ordered it. Well I did not. I went on the internet to see how much it was, But there were different ones to order. To make a long story short, I decided to put the Getting Started CD that came with my ax, and ClearVue Suite was on it. I am not sure if it is a trial or not. I installed it, and it solved the problem of opening Word documents that I created on my PC, and then synched to my PDA. I hope this will help. By the way, this is my first time repyling to a thread on aximsite!