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Originally Posted by crankshaft
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I too HAD the same problem. Yesterday I called Dell support and they told me the solution. They said I had to purchase ClearVue Suite from them if I had not already done so. I just got my new x51v a week and a half ago, but I did not order ClearVue. They told me I should have a ClearVue CD in my box if I had ordered it. Well I did not. I went on the internet to see how much it was, But there were different ones to order. To make a long story short, I decided to put the Getting Started CD that came with my ax, and ClearVue Suite was on it. I am not sure if it is a trial or not. I installed it, and it solved the problem of opening Word documents that I created on my PC, and then synched to my PDA. I hope this will help. By the way, this is my first time repyling to a thread on aximsite!
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Crankshaft
Welcome and thanks for the info. I am waiting on my replacement and will look for ClearVue on the CD when it comes.