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My experiance was as follows:
I have a new Axim 400 with WM2003
The Reader software revision in the ROM is revision 2.2.1
With this revision I was unable to read the latest ebooks on the Microsoft site (although I could read others)
(and "yes" MS reader did report that I had activated it correctly)
However, once I had downloaded and installed the latest reader, revision 2.2.2
(saying "Yes" to any file replacements)
All my reader problems went away...
Check your Revision on page 3 of MS Reader settings
(if page 3 is fonts you have a really old version)
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