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Old 07-28-03, 07:41 PM   #1 (permalink)
Royalanguish
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Axim Replacement

I called dell to report the problems that I am having (the most urgent being its habit to spontaniously hard reset). After explaining eveything, the guy told me that a replacement would be shipped in 3-5 days. Knowing the ineptness of customere service, I called again to confirm this. This rep confirmed my replacment. I asked her if it wold be 2002 or 2003. She told me it would be a 'like-for-like' replacment. This doesnt make since because my current unit has the 250 chip which is no longer manufactured, however, I am aware that refurb units are often used as replacements. In an attempt to clarify this I called again the next day. This time the guy told me that my replacement is still in production-meaning still at the factory, but would arive in 3-5 days. So, this is my question-can i know for sure if my replacement will be 2002 or 2003, PXA 250 or 255? If it is 2003, I would assume it would include the new fix...is that reasonable? Has anyone here got a replacement since the 2003 introduction? What do ou think...is there any way that I can know?
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