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No its a hard reset. Mine did the same thing. WiFi and BT were off. No programs running. Screen turned off.
Wake up, dead.
Do a Hard Reset again and install everything from scratch. If you want, I would install a few programs at a time and keep an eye on it. You could be running a program that doesn't mess well with WM5 or A12, like a memory leak.
For the most part a HR will fix it. Cheers
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