Mobility Site - View Single Post - PPC 03 upgrade CD

Aero · 07-29-03, 09:07 PM

I purchased my Ax 400 on 6/19/03
I read in these forums that Dell would provide the PPC 2003 upgrade CD for free for anyone that bought their Ax after 5/23/03.

I called Dell yesterday and explained the details above, requesting my free upgrade. I was given a case #. No credit card info was requested.

I checked Dell.com this evening, and they have assigned a order # for the PPC 03 upgrade, a delivery date on/before 9/12 (!!!) and a charge of $43.67 ($29 for the CD, and $13 for S&H).

I immediately emailed Dell Customer Service and asked what is going on.

Anyone else order the free upgrade due to a post 5/23 Ax purchase and have the same experience??

Thanks in advance

07-29-03, 09:07 PM	#1 (permalink)
Aero Aximsite Rookie DAP Freshman Join Date: Jun 2003 Location: New Jersey Posts: 88 Thanked 0 Times in 0 Posts	PPC 03 upgrade CD - free, now charged $43??? I purchased my Ax 400 on 6/19/03 I read in these forums that Dell would provide the PPC 2003 upgrade CD for free for anyone that bought their Ax after 5/23/03. I called Dell yesterday and explained the details above, requesting my free upgrade. I was given a case #. No credit card info was requested. I checked Dell.com this evening, and they have assigned a order # for the PPC 03 upgrade, a delivery date on/before 9/12 (!!!) and a charge of $43.67 ($29 for the CD, and $13 for S&H). I immediately emailed Dell Customer Service and asked what is going on. Anyone else order the free upgrade due to a post 5/23 Ax purchase and have the same experience?? Thanks in advance __________________ Axim X5 400; WM03 Rhino Skin Aluminum hardcase Netgear MA701 CF 802.11b