Mobility Site - View Single Post - Delete pop3-acconts?

McGPS · 09-19-06, 09:56 PM

Hello I have this same problem with POP3 acct. There was a defect in my x51 screen and I am trying to transfer my data to the replacement. I backed up the PIM data and did a restore on the replacement Axim x51v (A06 firmware 2005 win). The today page shows "POP3 3 Unread". Normally you could click on this and it would open email but nothing happens when clicking. I try to set up the correct POP3 acct and like the other posting above it says an account with that name (POP3) already exists. If I create the same acct with another name (say POP3_B) then on the today page it shows "POP3 3 Unread and POP3_B 3 Unread". The 2nd acct POP3_B can be opened by clicking on this (3 unread on the today page) but not with the other acct "POP3". The acct with the name POP3 is not shown anywhere to delete.

To try to fix this I did a hard reset on the replacement Axim x51, created the POP3 acct (with that name). On the defective Axim I backed up the PIM but unchecked INBox. I restored this PIM to the replacement machine and again it shows "POP3 3 unread" on the today page.

It is ridiculous that the PIM restore somehow creates this POP3 acct but it is not functional and cannot be deleted through any nomal means directly from the PDA. I contacted Dell through online chat and they had nothing to offer other than to contact MS.

Perhaps if I backed up the whole system I would not have this problem but I put a trial copy of CityTime (a very nice program - I had it on my Handspring Visor) and when it expired though I removed the program it created notification errors when I was using my GPS and under some other circumstances. So I really don't wish to do this.

Any ideas would be welcome. I will need to send the defective unit back soon and I need to make sure I can get the data to the replacement without this problem.

Thanks!

09-19-06, 09:56 PM	#8 (permalink)
McGPS Aximsite Prospect Join Date: Sep 2005 Posts: 4 Thanked 0 Times in 0 Posts	Hello I have this same problem with POP3 acct. There was a defect in my x51 screen and I am trying to transfer my data to the replacement. I backed up the PIM data and did a restore on the replacement Axim x51v (A06 firmware 2005 win). The today page shows "POP3 3 Unread". Normally you could click on this and it would open email but nothing happens when clicking. I try to set up the correct POP3 acct and like the other posting above it says an account with that name (POP3) already exists. If I create the same acct with another name (say POP3_B) then on the today page it shows "POP3 3 Unread and POP3_B 3 Unread". The 2nd acct POP3_B can be opened by clicking on this (3 unread on the today page) but not with the other acct "POP3". The acct with the name POP3 is not shown anywhere to delete. To try to fix this I did a hard reset on the replacement Axim x51, created the POP3 acct (with that name). On the defective Axim I backed up the PIM but unchecked INBox. I restored this PIM to the replacement machine and again it shows "POP3 3 unread" on the today page. It is ridiculous that the PIM restore somehow creates this POP3 acct but it is not functional and cannot be deleted through any nomal means directly from the PDA. I contacted Dell through online chat and they had nothing to offer other than to contact MS. Perhaps if I backed up the whole system I would not have this problem but I put a trial copy of CityTime (a very nice program - I had it on my Handspring Visor) and when it expired though I removed the program it created notification errors when I was using my GPS and under some other circumstances. So I really don't wish to do this. Any ideas would be welcome. I will need to send the defective unit back soon and I need to make sure I can get the data to the replacement without this problem. Thanks!