Mobility Site - View Single Post - X51v Can't sync - I've hard reset, soft reset, uninstalled, reinstalled! Help!

Dukes69 · 09-27-06, 12:32 AM

This is my first post and my first real problem with my Axim. I appriciate any help in advance.

This is basically a new installation. I had an older gateway that I had the X51v, A06, installed on. It worked fairly flawlessly. Now I purchased a New Dell E510, installed activesync, plugged in cradle . . . nothing. I get a message saying that it can't be detected. Windows finds it when its on the cradle and active sync starts. So far I have done the following:

Moved to a different USB
Hard reset
soft reset
swapped batteries
uninstalled AS4.1
re-installed AS4.1
upgraded to AS4.2
downgraded to AS4.1
upgraded to AS4.5
downgraded to AS4.1
restarted comp.
shut down comp.

There are no partnerships presently and I have re-installed everything as per the instruction manual. I have Norton firewall and I have followed the instructions on how to make it pass the firewall, twice. "Allow usb connections" has been clicked, unclicked, reclicked and clicked again. I have NO idea what to do next. As it sits now AS just says "connecting" and has been for the past hour with no change. No matter what I do, I cannot sync at all.

Thank you
-Chris

09-27-06, 12:32 AM	#1 (permalink)
Dukes69 Aximsite Prospect Join Date: Mar 2006 Location: Temecula, Ca Posts: 3 Thanked 0 Times in 0 Posts	X51v Can't sync - I've hard reset, soft reset, uninstalled, reinstalled! Help! This is my first post and my first real problem with my Axim. I appriciate any help in advance. This is basically a new installation. I had an older gateway that I had the X51v, A06, installed on. It worked fairly flawlessly. Now I purchased a New Dell E510, installed activesync, plugged in cradle . . . nothing. I get a message saying that it can't be detected. Windows finds it when its on the cradle and active sync starts. So far I have done the following: Moved to a different USB Hard reset soft reset swapped batteries uninstalled AS4.1 re-installed AS4.1 upgraded to AS4.2 downgraded to AS4.1 upgraded to AS4.5 downgraded to AS4.1 restarted comp. shut down comp. There are no partnerships presently and I have re-installed everything as per the instruction manual. I have Norton firewall and I have followed the instructions on how to make it pass the firewall, twice. "Allow usb connections" has been clicked, unclicked, reclicked and clicked again. I have NO idea what to do next. As it sits now AS just says "connecting" and has been for the past hour with no change. No matter what I do, I cannot sync at all. Thank you -Chris __________________ X51V :)