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po8crg · 09-27-06, 06:40 AM

Just thought I'd mention this as I haven't seen it reported before.

I phoned up Dell support with a hardware problem on an X50v that was upgraded to WM5 and, as soon as I mentioned WM5, they offered a replacement (not something that's usually easy to convince Dell of) and a refund of the price of the WM5 CD.

If people are having problems with WM5, they might want to see if they can get the refund too!

09-27-06, 06:40 AM	#1 (permalink)
po8crg Aximsite Prospect Join Date: Jul 2003 Posts: 5 Thanked 0 Times in 0 Posts	Dell refunding WM5 upgrade CDs Just thought I'd mention this as I haven't seen it reported before. I phoned up Dell support with a hardware problem on an X50v that was upgraded to WM5 and, as soon as I mentioned WM5, they offered a replacement (not something that's usually easy to convince Dell of) and a refund of the price of the WM5 CD. If people are having problems with WM5, they might want to see if they can get the refund too!