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Denis Khitrov · 09-28-06, 07:27 AM

Hello!

Due to the new specific of WM 5.0 installer there is a potential problem with uninstallation of some Spb Products (Spb Time, Spb Weather) if this product was the first Spb application installed. This problem was unexpected when previous version of Spb Time released. We have not found a good way to fix the problem. But a workaround is added in the new Spb Time 2.1 that will illuminate this problem in the future.

The short resume is - if you having problems with other Spb products after upgrade (or uninstallation) to the new version of Spb Time 2.1, please reinstall these applications again.

Here are some technical details.

New WM 5.0 install manager has a new specific (it may be considered as a bug or as a new feature…). During uninstallation a new install manager removes all registry keys that were specified in installer INF file and created during an installation of the software. The problem is that keys are deleted even if new subkeys were added by other applications. In our case the shared key named Spb Software House is deleted if you uninstall the first installed Spb application. When shared keys is deleted all settings of Spb applications are deleted too… this may cause serious problems.
We tried to backup this important part of the registry and then recover it, but on some WM 5.0 devices the intensive work with registry causes an installer failure as well.

09-28-06, 07:27 AM	#8 (permalink)
Denis Khitrov Aximsite Rookie DAP Freshman Join Date: Oct 2004 Posts: 87 Thanked 0 Times in 0 Posts	Hello! Due to the new specific of WM 5.0 installer there is a potential problem with uninstallation of some Spb Products (Spb Time, Spb Weather) if this product was the first Spb application installed. This problem was unexpected when previous version of Spb Time released. We have not found a good way to fix the problem. But a workaround is added in the new Spb Time 2.1 that will illuminate this problem in the future. The short resume is - if you having problems with other Spb products after upgrade (or uninstallation) to the new version of Spb Time 2.1, please reinstall these applications again. Here are some technical details. New WM 5.0 install manager has a new specific (it may be considered as a bug or as a new feature…). During uninstallation a new install manager removes all registry keys that were specified in installer INF file and created during an installation of the software. The problem is that keys are deleted even if new subkeys were added by other applications. In our case the shared key named Spb Software House is deleted if you uninstall the first installed Spb application. When shared keys is deleted all settings of Spb applications are deleted too… this may cause serious problems. We tried to backup this important part of the registry and then recover it, but on some WM 5.0 devices the intensive work with registry causes an installer failure as well. __________________ Denis Khitrov To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. , To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. , To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. , To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. Last edited by Denis Khitrov; 09-28-06 at 12:04 PM.