Mobility Site - View Single Post

BirdBrain · 10-19-06, 02:56 PM

Did you follow M$ specific instructions for your firewall/antivirus software (Norton vs Zone Alarm vs McAfee)? If not, go check for those details (on the AS troubleshooting web page).

Yes, if you have problems with Outlook that can cause problems with syncing. Whenver I would attempt to hand-scribble notes on my X50v, they would not sync to the PC, and AS (version 3.8 at the time) would terminate without syncing all my info. I would have to uncheck the option to sync notes in order to sync my data, then go delete the offending note if I wanted notes to sync again (and I would have to type all my notes using a BT keyboard I had paired with my Axim).

You might try a detect and repair of the Outlook files (look under the Help menu in Outlook) - make sure to have your product CD available in case it can't find something it is looking for. You might also need to make sure you have all the Office Service Packs and updates from the M$ Office web site; doable if you have a broadband connection, a real pain for those of us still on dial-up!

Good luck - I know this can be frustrating. I'll add other ideas if I think of more things.

10-19-06, 02:56 PM	#10 (permalink)
BirdBrain Aximsite All Star Super Member Join Date: Apr 2003 Location: Tennessee Posts: 513 Device: Moto V3 Carrier: AT&T (Cingular) Thanked 1 Time in 1 Post Awards Showcase Total Awards: 1	Did you follow M$ specific instructions for your firewall/antivirus software (Norton vs Zone Alarm vs McAfee)? If not, go check for those details (on the AS troubleshooting web page). Yes, if you have problems with Outlook that can cause problems with syncing. Whenver I would attempt to hand-scribble notes on my X50v, they would not sync to the PC, and AS (version 3.8 at the time) would terminate without syncing all my info. I would have to uncheck the option to sync notes in order to sync my data, then go delete the offending note if I wanted notes to sync again (and I would have to type all my notes using a BT keyboard I had paired with my Axim). You might try a detect and repair of the Outlook files (look under the Help menu in Outlook) - make sure to have your product CD available in case it can't find something it is looking for. You might also need to make sure you have all the Office Service Packs and updates from the M$ Office web site; doable if you have a broadband connection, a real pain for those of us still on dial-up! Good luck - I know this can be frustrating. I'll add other ideas if I think of more things. __________________ Beth ___________ Axim X50v, Axim X5, and Inspiron notebook Thanks to PocketBrain for bringing the parrot to life!! :)