Mobility Site - View Single Post - X51v Can't sync - I've hard reset, soft reset, uninstalled, reinstalled! Help!

loriss · 10-30-06, 08:41 AM

I finally got mine resolved by doing the following:

@ Windows Command Line Prompt, select Run option in the start menu, entering 'cmd.exe' into the text dialogue and pressing return. This will launch a DOS window into which you type the following commands, pressing return at the end of each:

set devmgr_show_nonpresent_devices=1

start devmgmt.msc

Device Manager will automatically appear after the second command, and now if you go to into its View menu and select 'Show hidden devices' you should see quite a few 'greyed out' items referring to missing hardware.

Uninstall all the Dell Axim USB drivers.

Then restart the computer and connect the Axim. In my case, it correctly reinstalls the drivers and correctly connects.

I found these instructions in a different ActiveSync thread, and it worked.

10-30-06, 08:41 AM	#24 (permalink)
loriss Aximsite Prospect DAP Site StaffDAP Site StaffDAP Site Reviewer Join Date: Jan 2005 Location: Georgia Posts: 10 Device: Motorola Slvr L7 Carrier: Cingular Thanked 0 Times in 0 Posts	I finally got mine resolved by doing the following: @ Windows Command Line Prompt, select Run option in the start menu, entering 'cmd.exe' into the text dialogue and pressing return. This will launch a DOS window into which you type the following commands, pressing return at the end of each: set devmgr_show_nonpresent_devices=1 start devmgmt.msc Device Manager will automatically appear after the second command, and now if you go to into its View menu and select 'Show hidden devices' you should see quite a few 'greyed out' items referring to missing hardware. Uninstall all the Dell Axim USB drivers. Then restart the computer and connect the Axim. In my case, it correctly reinstalls the drivers and correctly connects. I found these instructions in a different ActiveSync thread, and it worked.