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1. Backup, backup, backup.
2. Hard reset will remove all programs and any files that you have installed, as well as return all the original software back to original faotory settings. Only do this if you have a full backup that you know works. Otherwise plan aon reinstalling and re configuring everyting.
3. I have had varying experience with registry cleaning. Memmaid has been very satisfactory and safe. I've not deleted anything with memmaid that I later ended up needing. That said, I think that sktools does a more thorough job. but it does find entries in the registry that you might need for a program that you will run later. I have removed entries, only to find that I needed them, so I even though I like the program, you have to be much for careful with it. If you back up or know what you have in you registry no problem.
4. WM5 seems to keep a lot more in the registry even when you change or remove programs, so I have found both of these programs more beneficial with wm5.
5. Backup, Backup, Backup.
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