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Originally Posted by wdement
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I am getting the error message:
This copy of the Microsoft Reader cannon open this title. You may not have the appropriate rights for viewing this content. If you are the rightful owner of this title, please try reactivation your Microsoft Reader. See Help for instructions
All of my free books work. I did pay for this book, and I tried reactivating my reader and I deleted the book from my computer and tried re-downloading it. It opens on the desktop, but not on the ax. Any suggestions?
Thanks
Wendy
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Wendy:
Is your device activated with the same account as you downloaded the titles with? You need to use the same account that your desktop was activated with at the time of purchase in order to be able to read the books. If you forgot your passport ID and created a new one and are activated with that it won't work. Each passport account has a unique ID and this ID has to match in order for the protected books to open.
If you are using the same account please contact me offline and I will be happy to assist further.
Sincerely,
Christine - Microsoft Reader Team