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MissU3 · 08-02-03, 01:07 AM

Well this stinks! I had my 30 day date wrong and it has passed so I'm stuck through this whole mess and hopefully Dell will correct it as I did not download the patch when it was on. I do have several questions and comments though:

1. Would it do any good to contact my credit card company (AX) and file a compliant as they sold me defective merchandise and will not take it back. Maybe a chargeback is in order.

2. More importantly! Dell has a 30 day money back guarantee right, WRONG! The 30 days starts the DATE you order it so that 30 days is in reality only about 23-20 days for most if you are lucky. And what if you delievery date is about 20 days later. you are screwed. Isn't this a tad unethical? I mean last time I checked I thoght the law was 30 days for you to use the product. They certainly know when delivery date is through Fedex.

Just my 2 cents!~

08-02-03, 01:07 AM	#1 (permalink)
MissU3 Aximsite Rookie Join Date: Jun 2003 Posts: 31 Thanked 0 Times in 0 Posts	30 days! Well this stinks! I had my 30 day date wrong and it has passed so I'm stuck through this whole mess and hopefully Dell will correct it as I did not download the patch when it was on. I do have several questions and comments though: 1. Would it do any good to contact my credit card company (AX) and file a compliant as they sold me defective merchandise and will not take it back. Maybe a chargeback is in order. 2. More importantly! Dell has a 30 day money back guarantee right, WRONG! The 30 days starts the DATE you order it so that 30 days is in reality only about 23-20 days for most if you are lucky. And what if you delievery date is about 20 days later. you are screwed. Isn't this a tad unethical? I mean last time I checked I thoght the law was 30 days for you to use the product. They certainly know when delivery date is through Fedex. Just my 2 cents!~