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Old 11-28-06, 12:33 PM   #6 (permalink)
ken2nedy
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Join Date: Nov 2005
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USB Active Sync problems

I too am plagued with this problem of syncing with the cable.

I have had this problem twice. The first time I encountered the problem was right after I had plugged in a USB port expander. There was some sort of update to the USB driver (I think) and then I could only sync using the IR port.

I restored my computer and regained the sync capability.

About 6 months later I plugged in some other new USB device and lost active sync capability again. But this time it was awhile before I noticed and I did not want to restore so I have been relugated to sync via IR ever since. I did use to have the ability to connect and explore my device which allowed me to install programs and such but I have lost that now.

I deleted my device, reinstalled actvie sync and resetup the relationship but now still cannot reconnect.

I think we need a Dell Guru who knows something about this to help us out.

I used a toshiba for 3 years before buying this dell and I never had a problem with syncing. nothing but trouble with this device.

Dell - if you could fix this it would be great.,
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