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For the heck of it, I entered Dell's tech chat room and requested a "new" X51V with OS A12. In reality, you get a reburbished unit. In the past when I had any problems and requested a new unit, they really made me jump over a lot of hoops. I remeber one session that lasted over an hour before they finally gave in and gave me a new unit. This time, after about ten minutes of chat, and me telling them that everything I did could no longer solve the problem, the tech said, "We'll send you a new unit." When I mentioned to the tech that I had already load OS A12 (which in reality I had not...please excuse the white lie), he said, "No problem, we'll be sure to send you one that is equipped with A12." This still confirms my thought that Axim is no longer a front runner for Dell, and that it is not their focus. They are in the PC and lap top business and can make more money from those items then selling PDA's in the $200-300 range. The saga continues.
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