|
I am pondering this thought. Does running such a visable website bring special treatment from Dell? Is there a red flag in my file that says, this guy runs an Axim Website - be nice... ?
I finally decided that my D-pad trouble was in fact the same as most report. So Yesterday @ 1pm CST I called... 2 transfers back to pools, and 20 minutes later - I get a tech support guy that tried to help me fix my trouble( he misunderstood my trouble initially) - after 10 minutes, I said ok man, this is a known trouble. It is hardware related, what shall I do. Hold music for 2 minutes. Ok - We are going to have to replace it. Do you still live at ### #######? "yep" ok - we'll get this out to you. No instructions other than return the old when you get the new.
10 AM today - Fed Ex arrives with a brand new Axim. WHOA !!!!!!!
The basic model minus a sync cable.(ordered the 300mhz with the cradle initially.) New Battery, Case, etc.... NO RETURN SHIPPING LABEL. NO INSTRUCTIONS
Well this makes me wonder, do I owe this speed to the site? Why are they not sending out more info on returning the old unit. Are they gonna come get it, because I am not paying to send it back.? I will be making a call to ask these questions and will update post pending the response to my call.
__________________
Chris Leckness, Microsoft MVP Windows Mobile
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
|
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
|
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
|
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
|
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
|
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
|
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
|