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That just happened to me today also. My Axim was supposed to be here last week. I called on Tuesday and they said they'd get it to me overnight. It came FedEx rather than Airborne and no return info. Just the 400mhz Axim and the power cords. I'm not sure what to do with my other Axim. I might call back and ask for return info since I really don't want it because you can't go right or up on the directional pad at all.
Let me know what they say since I am in the same boat as you. Just a packing slip on the outside.
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