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You better call Dell to get a label for you to return the defective Axim. I had to return mine....got my replacement A WEEK after calling tech support. I was told there would be a label included in the box with the replacement. It was not there. A couple of days later I got an invoice from Dell for $270 for the replacement Axim. I called customer service to find out about returning the defective one...got an airborne label the next day. I still love my Axim, but can't say much for Dell's support.
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