Mobility Site - View Single Post

tiger_splash · 12-27-06, 10:08 AM

When I finally thought I had all the wrinkles ironed out concerning ActiveSync and my Axim, the Windows Mobile gods decided once again to frown down upon me. Since I received my new Axim x51v, I have been enjoying my new found ability of syncing directly to my company’s Exchange servers. My PDA transformed from a fun novelty to useful instrument that is an integral part of my workday.

Up until around the 24th, I was able to sync with the Exchange servers whenever I placed my Axim on the cradle, every 10 minutes via my phone’s Bluetooth modem, and by Wifi when available. It is such an incredible experience having your most recent e-mails at your finger tips, your calendar updated on the fly, and your contacts immediately added to your Outlook.

About a week ago, my Axim stopped syncing with the Exchange server when using ActiveSync. When I place my PDA on the cradle I receive an error that reads:

The server could not be reached. This can be caused by temporary network conditions.
Support Code: 85002003

ActiveSync will continue on and sync my notes, files, and favorites. It is just the Exchange server that will not work. Interestingly enough, the Exchange sync is not totally broken. I can still sync directly to the servers using my cell phone and using the available wireless. I’m not sure how this works.

Since the problem began, I have done the following in an attempt to fix:

Deleted the Exchange server on the PDA and recreated.
Deleted the Exchange server on PC and recreated.
Deleted the partnership from the PC and PDA and recreated.
Reinstalled ActiveSync
Reloaded entire computer with new Windows (this was done for other reasons, but was part of the troubleshooting)
Recovered PDA from past back-up file that previously was able to sync with Exchange servers (12/21)
Hard reset PDA to factory settings and recreated Exchange partnership

None of these items have helped the situation. I still can’t get my PDA to sync to the Exchange servers when cradled. Now I did make another discovery while experimenting – I can no longer surf the web when I am connected via ActiveSync. When I click on PIE, I get the “Cannot Connect” dialog if I do not have Bluetooth on. If I do have Bluetooth on, my PDA will dial and connect via my Sprint cell phone. It is not using the internet connection of ActiveSync at all. This seems like it might be related to the problem, but I can’t get my head around it.

Please help me fellow Aximsiters. I can’t imagine my PDA staying gimped like this.

12-27-06, 10:08 AM	#1 (permalink)
tiger_splash Aximsite All Star Elite Member Join Date: Oct 2004 Location: Rockledge, FL Posts: 952 Device: LG Fusic Carrier: Sprint Thanked 0 Times in 0 Posts Awards Showcase Total Awards: 1	No Longer Syncing to Exchange When I finally thought I had all the wrinkles ironed out concerning ActiveSync and my Axim, the Windows Mobile gods decided once again to frown down upon me. Since I received my new Axim x51v, I have been enjoying my new found ability of syncing directly to my company’s Exchange servers. My PDA transformed from a fun novelty to useful instrument that is an integral part of my workday. Up until around the 24th, I was able to sync with the Exchange servers whenever I placed my Axim on the cradle, every 10 minutes via my phone’s Bluetooth modem, and by Wifi when available. It is such an incredible experience having your most recent e-mails at your finger tips, your calendar updated on the fly, and your contacts immediately added to your Outlook. About a week ago, my Axim stopped syncing with the Exchange server when using ActiveSync. When I place my PDA on the cradle I receive an error that reads: The server could not be reached. This can be caused by temporary network conditions. Support Code: 85002003 ActiveSync will continue on and sync my notes, files, and favorites. It is just the Exchange server that will not work. Interestingly enough, the Exchange sync is not totally broken. I can still sync directly to the servers using my cell phone and using the available wireless. I’m not sure how this works. Since the problem began, I have done the following in an attempt to fix: Deleted the Exchange server on the PDA and recreated. Deleted the Exchange server on PC and recreated. Deleted the partnership from the PC and PDA and recreated. Reinstalled ActiveSync Reloaded entire computer with new Windows (this was done for other reasons, but was part of the troubleshooting) Recovered PDA from past back-up file that previously was able to sync with Exchange servers (12/21) Hard reset PDA to factory settings and recreated Exchange partnership None of these items have helped the situation. I still can’t get my PDA to sync to the Exchange servers when cradled. Now I did make another discovery while experimenting – I can no longer surf the web when I am connected via ActiveSync. When I click on PIE, I get the “Cannot Connect” dialog if I do not have Bluetooth on. If I do have Bluetooth on, my PDA will dial and connect via my Sprint cell phone. It is not using the internet connection of ActiveSync at all. This seems like it might be related to the problem, but I can’t get my head around it. Please help me fellow Aximsiters. I can’t imagine my PDA staying gimped like this. __________________ “Everything is simpler than you think and yet more complex than you imagine.”