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Originally Posted by kent1234
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Okay. new update. I spent a lot of time on the phone with Dell. In the end, we unselected the option to "Enable Advanced network functionality". that step opened the synchronization process.
I can sync only the Files option. When I try to sync the outlook contacts, calendar, tasks, the sync process stops and has a new "view status" message. clicking on the message, I find "The Server is Busy...Support Code: 85010017." The Microsoft Mobile support page suggest that I need to upgrade to AS 4.2, but I am already there.
Any ideas?
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Okay, for a mere $35, a microsoft Mobile Tech Support Expert, walked me through a variety of tests. none which directly resolved the problem. we performed a Hard Reset, deleted the Partnership, and it worked. :) This was odd. Just this a.m. I performed at least 2 hard resets and have deleted the partnerships multiple of times. Why it worked this time, I do not know.
