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Originally Posted by pawpals
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Try activating again.
This happened to me with secure ebooks only.
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Thanks for the tip. I did try that and it didn't work. I think I've figured out the problem but still have no solution. My Microsoft Passport acccount has reached the quota of activations allowed (6). I can activate Reader using a different Passport account but because these books were downloaded under a different Passport account I can't open them. So I'm trying to figure out how to get Microsoft to increase my quota.
We'll see what happens.