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srhmd · 01-30-03, 03:01 PM

When I try to install the ActiveSync 3.5 (or 3.6) onto my Dell Dimension 8100 running Windows XP Home Edition, it takes 10 minutes for the dialog boxes to appear and the software to finally install. When the installation is completed, the synch process is buggy, and often fails. After a day it does not recognize the Dell Axim when I place it in the cradle. I have uninstalled/reinstalled the software after disabeling Norton, and all other background processes, with the same results. Installation of the same software on my Dell laptop with XP is prompt and flawless. Dell has been unhelpful. Any tricks or suggestions to get this working properly? Tech support suggested that there may be a conflict in the XP OS but I cannot track it down.

01-30-03, 03:01 PM	#1 (permalink)
srhmd Aximsite Prospect Join Date: Jan 2003 Posts: 10 Thanked 0 Times in 0 Posts	When I try to install the ActiveSync 3.5 (or 3.6) onto my Dell Dimension 8100 running Windows XP Home Edition, it takes 10 minutes for the dialog boxes to appear and the software to finally install. When the installation is completed, the synch process is buggy, and often fails. After a day it does not recognize the Dell Axim when I place it in the cradle. I have uninstalled/reinstalled the software after disabeling Norton, and all other background processes, with the same results. Installation of the same software on my Dell laptop with XP is prompt and flawless. Dell has been unhelpful. Any tricks or suggestions to get this working properly? Tech support suggested that there may be a conflict in the XP OS but I cannot track it down.