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Too bad they obviously don't inform their CSR's, or at least the ones I talked too. I went out and bought a new phone because of what they told me. Maybe it was a marketing ploy to get some of us to buy new phones. :D
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<font size=-2><b><i>There are 10 types of people in the world: Those who understand binary, and those that don't.</i></b></font>
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