Mobility Site - View Single Post - MS Reader problems

KnightAnole · 08-08-03, 04:41 PM

Hello, okay here we go:

It seems that the MS Reader program that came factory installed on my Axim can not be uninstalled. It is version 2.2.1. There now exists a version 2.2.2 that I have downloaded onto my PC's desktop until I can figure out what to do with it. Dell's Support was lousy. They had me do a hard reset and then go to the remove programs area to see if MS Reader was there. It was not, because like I told the nice lady, it was pre-installed and so can not be removed! After about 30 minutes of being on hold or given poor advice, I was told I would just have to have two versions on my Axim! But wait, since I've already bought eBooks, I was willing to do this, however the set-up for 2.2.2 specifically stated any older versions need to be removed!!!!! I'm sorry, perhaps I jumped ahead. I had to install MS Reader onto my PC so that I could buy a couple of books to transfer to my Ax. That went smooth, but when I tried to open them on my Ax I was given a message that MS Reader could no longer access them. eBooks.com indicated this was because I don't have the latest version (2.2.2). So I guess that sums it up some. What do I do now?

08-08-03, 04:41 PM	#1 (permalink)
KnightAnole Aximsite Rookie DAP Site StaffDAP Site StaffDAP Site Reviewer Join Date: Jul 2003 Location: SE Virginia Posts: 28 Thanked 0 Times in 0 Posts	MS Reader problems - Help Hello, okay here we go: It seems that the MS Reader program that came factory installed on my Axim can not be uninstalled. It is version 2.2.1. There now exists a version 2.2.2 that I have downloaded onto my PC's desktop until I can figure out what to do with it. Dell's Support was lousy. They had me do a hard reset and then go to the remove programs area to see if MS Reader was there. It was not, because like I told the nice lady, it was pre-installed and so can not be removed! After about 30 minutes of being on hold or given poor advice, I was told I would just have to have two versions on my Axim! But wait, since I've already bought eBooks, I was willing to do this, however the set-up for 2.2.2 specifically stated any older versions need to be removed!!!!! I'm sorry, perhaps I jumped ahead. I had to install MS Reader onto my PC so that I could buy a couple of books to transfer to my Ax. That went smooth, but when I tried to open them on my Ax I was given a message that MS Reader could no longer access them. eBooks.com indicated this was because I don't have the latest version (2.2.2). So I guess that sums it up some. What do I do now? __________________ Chuck H. (Happy as heck with my Ax! so far - 7-31-03) Axim X5 Advanced Belkin Leather Flip Case, 1440 mAH spare battery, Belkin 3 in 1 Travel Adaptor, Belkin ClearScreen Overlays, Dell Foldable Keyboard, 256 MB CF