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I've found that in order to delete the files like cemail.vol and pim.vol you can move them to the \temp directory then soft reset. It will create a new pim.vol or whatever and you will be able to delete the old file from \temp.
I too am interested in what was wrong with your cemail.vol file, it sounds like an interesting problem...
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pencil and paper: n.An archaic information storage and transmission device that works by depositing smears of graphite on bleached wood pulp. More recent developments in paper-based technology include improved ‘write-once’ update devices which use tiny rolling heads similar to mouse balls to deposit colored pigment.
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