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Atticus · 08-11-03, 09:12 AM

Sometimes I wonder how stupid can you get?

The Axim has a couple of features that were *cough* not so well designed. One good example is the CF slot cover. After removing it a couple of times, the tiny noses at the sides of the cover are destined to break. They are like predetermined breaking points.
But it gets even better: Dell doesn't even has spare parts!!

I called the Dell Service here in Germany the other day, and the guy told me, that there are no spare parts, and that this is not a case of warranty!!

Reason is simple: If they would admit that this falls under warranty then they would have to replace the whole Axim!! Because of a teeny weeny plastic thingy that broke. Can you believe that?!

This goes to my lawyer, of course. And I will definitely won't buy another Dell product.

08-11-03, 09:12 AM	#1 (permalink)
Atticus Aximsite Rookie Join Date: Mar 2003 Location: Germany, Ulm Posts: 79 Thanked 0 Times in 0 Posts	Can Dell really be that stupid?!? Sometimes I wonder how stupid can you get? The Axim has a couple of features that were cough not so well designed. One good example is the CF slot cover. After removing it a couple of times, the tiny noses at the sides of the cover are destined to break. They are like predetermined breaking points. But it gets even better: Dell doesn't even has spare parts!! I called the Dell Service here in Germany the other day, and the guy told me, that there are no spare parts, and that this is not a case of warranty!! Reason is simple: If they would admit that this falls under warranty then they would have to replace the whole Axim!! Because of a teeny weeny plastic thingy that broke. Can you believe that?! This goes to my lawyer, of course. And I will definitely won't buy another Dell product.