|
I sounds like its time for tech support amd maybe a replacement.
I have to agree with Howard2k, you should have gotten the 2003 OS and not the 2002 OS. I received my Ax about two weeks ago and it had 2003 installed.
And I to have a dell laptop computer that the Ax is attached to and have had no problems to date with either the Ax communicating or synching with the computer.
Also you do have 30 days to return the unit, so this might yet be another option for you to pursue.
|