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Just to let you know, they'll try to get you to do all sorts of stuff (soft reset, hard reset, change settings, etc.) before they will authorize a replacement. Talked to them on Wednesday, came on Friday. Just the Axim, no batteries, no cables, nothing. Send the old one back in the box the replacement came in. Actually, it was a good experience considering all of the horror stories that are out there!
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Rob
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