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Old 03-13-07, 11:56 AM   #1 (permalink)
rube
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Join Date: Apr 2006
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pocket informant refund

wanted to share my experience with pocket informant support, leaving me a bit disappointed - readers can decide. After being fed up with the default pim program for my Axim, and receiving warm recommendations here on the forum for the pocket informant, I purchased it online (via pocketgear).
After using it for a number of days, it became clear that it didn't add for me any significant functions - and it greatly slowed down my system which was very irritating.
pocketgear referred me to pocket informant developers, who inquired why I was unhappy with the product. After elaborating i received their response saying that sinse I had the option to try before buy - which i hadn't been aware of - they were not going to refund the product.
Formally, this could be the policy and yet..... You can decide
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