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I am also a software engineer with many years of experience. While you make some very valid points about the current software enviornment, the real question is:
How much testing of their A05 patch could they have done if approx 30-40% of the users experienced a problem?
Additionally, I'm willing to bet that the problem is a relatively minor one (1 bit is all you need).
If they know what the problem is, and they obviously have the resources to fix and test it, then why don't we have it?
Answer: They either don't have a solution or they are holding it back because doing so is more cost effective.
<b>Now here is the really big question...
How much testing of the X5 A04 ROM and WM2003 could have been done as the slowdown is blatently obvious to at least 75% of the units within minutes of using them?
</b>
Sorry, but the 95% rule here is that Dell failed to test 95% of their product and then denied that there could be a problem.
They get a thumbs down from me on this one.
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