Mobility Site - View Single Post - spb Backup doesn't restore -- any ideas?

waldrons · 04-14-07, 12:37 PM

I have spb Backup and while it appears to make a backup file without errors (something the built-in backup did not do), I cannot get it to restore.

spb support said it had to do with the CF card, so in the last exercise in futility, I did a backup to the device, copied the backup file to the CF card, did a hard reset, copied the backup file back to the device, then tried to restore.

When I go to restore, the spinning color wheel just goes around and around. After 5-10 minutes, it stops, but the files are not restored. (I was originally getting an error message that the backup file had been corrupted, but I no longer get that.) There's no restore log or file that I can see.

spb support takes 3-5 days to reply to each message, so does anyone here have any ideas in the meantime? Thanks in advance!

04-14-07, 12:37 PM	#1 (permalink)
waldrons Aximsite Prospect Join Date: Feb 2007 Posts: 6 Thanked 0 Times in 0 Posts	spb Backup doesn't restore -- any ideas? I have spb Backup and while it appears to make a backup file without errors (something the built-in backup did not do), I cannot get it to restore. spb support said it had to do with the CF card, so in the last exercise in futility, I did a backup to the device, copied the backup file to the CF card, did a hard reset, copied the backup file back to the device, then tried to restore. When I go to restore, the spinning color wheel just goes around and around. After 5-10 minutes, it stops, but the files are not restored. (I was originally getting an error message that the backup file had been corrupted, but I no longer get that.) There's no restore log or file that I can see. spb support takes 3-5 days to reply to each message, so does anyone here have any ideas in the meantime? Thanks in advance!