Your friend may not have done anything wrong. Here is what I have been able to come up with. I had the same problem. The problem is ..
When you press the Wireless Button on the bottom right-hand side of the Dell Axim, WLAN does not come on. The Bluetooth does come on, however.
Without WLAN, you won't be able to connect to the Internet. If you run the Dell WLAN Utility (Click on Settings --> Connections), and then click on TOOLS, you will see an option called ENABLE RADIO. The only problem with this menu feature is that it is a worthless piece of sh!t. It does not enable the radio. What is the radio you ask? The "radio" = WLAN. Gee, I'm glad the software guys made that real clear to all us idiots who don't know an FM radio from a 802.11b wireless transmitter. A similar analogy would be to refer to a computer as a calculator. I digress though ... gotta stay on track here.
There's a little software program out there called Dell Self-Diagnostic Utility. It can be downloaded from the Dell Support website. However, please do yourself a favor. !!! DO NOT RUN THIS PROGRAM !!! Why? Because it will cause the "radio" to permanently be disabled. The only way to recover from this is to do a hard reset, which means you have to press the little button on the back of the Axim, and press the power button on the front of the Axim at the same time, for about 10 seconds. After you do a hard reset, you will be able to turn the radio on using the button on the lower right-hand corner of the Axim, but all your RAM memory contents are erased. Don't bother trying to enable the radio using the Dell WLAN Utility program; it just doesn't work.
Here is what causes the radio to be disabled. When you run the Dell Self-Diagnostic Utility program, there is a tab near the bottom of the screen that says "WLAN Test". If you attempt to use this feature, it will disable the radio, and then you will be forced to do a hard reset to recover. This is very repeatable, so feel free to experiment with it if you have the time.
Too bad I couldn't figure this out 2 years ago, it would have saved a few people out there from alot of head banging and cursing. And Dell, I gotta give you guys a big thumbs up for your excellent support of the Axim (
NOT).
Dude, you're getting a Dell = Dude, you're gonna regret this someday.
Originally Posted by kdgweb
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This is my first post and I'm an absolute newbie with PDAs, so I'd be grateful for your grace and a step by step guide to getting myself out of the situation I'm in!
I am trying to hook up my X3 with my Dell Inspiron 500m laptop which has Centrino mobile technology. I have a colleague who knows his networking and seems to have set everything in place but one thing is mystifying us.
In the bottom right corner of the Today screen, you have the little icons for Bluetooth and wireless. Fine. If I press the shortcut button to the far right, the wireless devices say they are enabling. Bluetooth comes on, the WLAN utility seems to come on. Two blue lights at the top. All fine. However, the WLAN won't connect.
If I tap the WLAN icon, the client says "Radio disabled". Now I'm pretty sure that it needs to be enabled for this to work but we can't seem to get it going. If I click tools, it says "Disable radio" and its greyed out.
Here's the really dense bit. I am pretty sure that it was working when I first got it and that, somehow, I disabled it. We just can't figure out how we are supposed to enable it again.
Can anyone walk this particular idiot through?
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