Mobility Site - View Single Post - USB port power surge on ActiveSync via cable?

mccorma · 08-17-03, 08:05 PM

I've only had my Ax a few days and have been syncing through the cradle attached to the USB port on my Dell Latitude with no problems. I later plugged the cradle into the Latitude's docking station USB port and still had no problems.

I bought an aftermarket "sync" cable to use, so that I could sync with the laptop and leave the cradle attached to the docking station.

When I plug the sync cable into the USB, I get a popup error screen about "USB power surge detected" on the port and a dialog box to reset the port. When I try to reset it doesn't work and tells you to reboot.

I've tried all combinations to make this work, with the Ax off when the laptop comes on, etc. etc. etc. Same thing. I see the Ax trying to establish communications right before this happens.

Anyone else experiencing this using sync cable instead of the cradle?? :rolling:

08-17-03, 08:05 PM	#1 (permalink)
mccorma Aximsite Rookie Join Date: Jul 2003 Location: Georgia, USA Posts: 54 Thanked 0 Times in 0 Posts	USB port power surge on ActiveSync via cable? I've only had my Ax a few days and have been syncing through the cradle attached to the USB port on my Dell Latitude with no problems. I later plugged the cradle into the Latitude's docking station USB port and still had no problems. I bought an aftermarket "sync" cable to use, so that I could sync with the laptop and leave the cradle attached to the docking station. When I plug the sync cable into the USB, I get a popup error screen about "USB power surge detected" on the port and a dialog box to reset the port. When I try to reset it doesn't work and tells you to reboot. I've tried all combinations to make this work, with the Ax off when the laptop comes on, etc. etc. etc. Same thing. I see the Ax trying to establish communications right before this happens. Anyone else experiencing this using sync cable instead of the cradle?? :rolling: