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fresno · 08-20-03, 09:19 AM

The week in which i was promised the update has passed so i am calling Dell to return my Axim.

I am keeping my PPC 2002 Axim as it works flawlessly.

Giving a company the benefit of the doubt is all well and good;
but I do not feel it is right to make me pay for a product shipped from the manufacturer with these defects.(Especially since this was
a replacement for 2 week old PPC2002 with missing internal storage).

I am not bitter about this nor I am concerned why this happened.
My only concern is that I have a product that can not do what i intended it to do - due to the manufacturer.

If this were a car there would have been a recall.

08-20-03, 09:19 AM	#23 (permalink)
fresno Aximsite Prospect Join Date: Jun 2003 Location: New Jersey Posts: 2 Thanked 0 Times in 0 Posts	The promised week has come and gone The week in which i was promised the update has passed so i am calling Dell to return my Axim. I am keeping my PPC 2002 Axim as it works flawlessly. Giving a company the benefit of the doubt is all well and good; but I do not feel it is right to make me pay for a product shipped from the manufacturer with these defects.(Especially since this was a replacement for 2 week old PPC2002 with missing internal storage). I am not bitter about this nor I am concerned why this happened. My only concern is that I have a product that can not do what i intended it to do - due to the manufacturer. If this were a car there would have been a recall. Last edited by fresno; 08-20-03 at 10:26 AM.