Mobility Site - View Single Post - please help usb problems after installing active sync

thefo · 08-21-03, 10:32 PM

First, download this to your desktop and extract it manually by right clicking and going Extract to R55367 (this assumes you have WinZip Installed) USB Cradle Driver

Second with AS 3.7 installed put your Axim in the cradle and let XP detect the device.

Right click on My Computer-Go to Properties-Select the hardware tab, click on the device manager button....scroll down to the bottom and you should see Windows CE USB Device or a device with a question mark....double click on this to expand it and then select the expanded value and go into the properties. The second tab over on Dell Axim USB Sync should say Driver..Go to this tab and click on the Update Driver button, select the option to Install from a list or specific location and click next.
On the next window select the option to "Don't search, I will choose the driver to install" and click next...click the Have Disk button...click the Browse button and then browse to your desktop (or where ever you saved the extracted R55367) and in the folder R55367 it should be looking for a file named wceusbsh.inf ...select this file and click open and then click OK..click the next button and then click OK. ..you should see it installing the driver.....click finish and then close to return to device manager.

After this completes AS 3.7 is likely to start up ...if it doesn't then remove the AX from the cradle, soft reset it for good measure and try putting it back in the cradle...if all went well then AS 3.7 should start right up and present you with the partnership option.

I'd also check the Gigabyte site for the latest motherboard/USB controller drivers, and check your motherboards BIOS setup to insure that the USB ports are indeed turned on and functioning properly...most times the defaults work correctly with regards to onboard onboard devices like USB controllers in BIOS. Another option in XP is to select the "Don't tell me about USB errors check box" .... this is usually just used to trouble shoot USB controller errors.

Check out this link ..I would suggest installing the VIA 4 in 1 driver bundle as it includes an updated USB filter driver ..there is also a link to a Microsoft Site with regards to XP and USB 2.0 at the bottom.

Link

Driver of GA-7VAXP

08-21-03, 10:32 PM	#4 (permalink)
thefo Aximsite Rookie DAP Freshman Join Date: Apr 2003 Location: Rothesay, New Brunswick, Canada Posts: 67 Thanked 0 Times in 0 Posts	First, download this to your desktop and extract it manually by right clicking and going Extract to R55367 (this assumes you have WinZip Installed) USB Cradle Driver Second with AS 3.7 installed put your Axim in the cradle and let XP detect the device. Right click on My Computer-Go to Properties-Select the hardware tab, click on the device manager button....scroll down to the bottom and you should see Windows CE USB Device or a device with a question mark....double click on this to expand it and then select the expanded value and go into the properties. The second tab over on Dell Axim USB Sync should say Driver..Go to this tab and click on the Update Driver button, select the option to Install from a list or specific location and click next. On the next window select the option to "Don't search, I will choose the driver to install" and click next...click the Have Disk button...click the Browse button and then browse to your desktop (or where ever you saved the extracted R55367) and in the folder R55367 it should be looking for a file named wceusbsh.inf ...select this file and click open and then click OK..click the next button and then click OK. ..you should see it installing the driver.....click finish and then close to return to device manager. After this completes AS 3.7 is likely to start up ...if it doesn't then remove the AX from the cradle, soft reset it for good measure and try putting it back in the cradle...if all went well then AS 3.7 should start right up and present you with the partnership option. I'd also check the Gigabyte site for the latest motherboard/USB controller drivers, and check your motherboards BIOS setup to insure that the USB ports are indeed turned on and functioning properly...most times the defaults work correctly with regards to onboard onboard devices like USB controllers in BIOS. Another option in XP is to select the "Don't tell me about USB errors check box" .... this is usually just used to trouble shoot USB controller errors. Check out this link ..I would suggest installing the VIA 4 in 1 driver bundle as it includes an updated USB filter driver ..there is also a link to a Microsoft Site with regards to XP and USB 2.0 at the bottom. Link Driver of GA-7VAXP Last edited by thefo; 08-21-03 at 10:51 PM.