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I had a problem reactivating my Microsoft Reader after I had done a hard reset. I was getting the error that the reader could not open the E-Book even though it showed up in the library. I also was showing two reader help files in the library. I contacted Microsoft and finally got it fixed.
If you have installed the reader in the storage memory or on a flash card you will have to uninstall it. Also uninstall the Microsoft activation then do a warm reset. When you install it again, choose the default directory as your option. You will probably see the Axim ask if you want to overwrite files, choose yes. To see if you have the newest reader loaded, open it and go to "Settings" and choose "about Microsoft Reader". You should see that you have version 2.2.2.
When I installed it to the storage memory or to the flash card, I was not overwriting the older version of the Reader and hence I could not open my books up.
I hope this helps at least a little.
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