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Well I got my Axim in Feb. the whole experience from almost day one with Dell has been a bad one. I like the Axim but really do wish I had spent a bit more for the Toshiba or an Ipaq. It would not surprise me that Dell would go back on their word and not offer the upgrade to those of us that bought an Axim with PPC 2002. I don’t think I want it either with all the issues it seams to have. Dell repeatedly lies about how good their customer service is to the world on TV. So why not lie about an upgrade to people that have already done business with them and may not ever spend one more dime at Dell. No skin off their nose.
I have purchased Dell Desktops and Laptops since the very early 90's. But my whole experience over the Axim has shown me that Dell no longer care about their once true mission statement of Quality over Quantity.
I shall replace this Axim next year. I can say it shall not be replaced with a Dell Product, nor shall any of my other Dell systems (desktop & laptop) be replaced with Dells. I am soured on Dell and shall never give them money again. Their crappy service to many others and me is all the proof one needs that has made me bitter toward Dell computers. They are no more than a fancier Packard-Bell. And we know where they are now. Ipaq and HP here I come.
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