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Whose line is it anyway?
schuh, 24 hours later (11:00am ET 8/28) I spoke to a Dell tech who informed me that the patch CDs started shipping LAST week! Sadly, though not suprisingly, they couldn't tell me if mine had shipped, or when it would ship... :crooked:
Most first level support centers work from a script, that way everyone gets the same story. Apparently, Dell operates in a more 'improvisational' style (it shipped last week, next week, next month..say whatever gets the biggest laugh!).
Come to think of it, wasn't that tech's name Colin...:D
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