alanthetech

Hi all,

I'm a new owner of an X5, 400Mhz version. Bought it as an ex-demo thru ebay... Love it so far, except I can't get it connected to my pc, somewhat limiting its capabilities - ie more apps!

specifics:
OS: Axim - PocketPC 3.0.11171
PC - XP pro.

What happens:
- installed AS - first supplied version (3.5), then 3.7, then back to 3.5 when that didn't work.
- go thru 'get connected', plug in USB etc.
- Axim launches AS, says connected
- PC launches AS, says connecting... for 30 sec or so.
- Axim says connection dropped
- PC gives message "unable to connect to your mobile device. It is not compatible with the version of A/S currently installed on this computer." Same message (or v. similar) with both versions of AS.

Should i be using a different version of AS?

The devices are obiously communicating. On a couple of attempts windows recognised the USB device and said somethign like "Installing Dell AXIM X5"... so USB's working. I've tried soft reboots etc too... no avail. Hesitant to do a hard reset - i have data on there i would prefer not to loose, but can't backup (no computer connection, no memory card yet.)

Anyway, I'm stumped by it. Hope someone out there can help me!

Thanks,
Alan