I envy you, as my problem has never seemed to work itself out. When you mention the software display "scanning com port..." (or whatever) can you be more specific? I don't think I've ever seen that message appear for me.
For those interested here's what Deluo support sent me:
---
support@deluo.com wrote:
> Dear customer:
> We found that some specific model of Dell axim has
> this problems with our GPS
> connector, we fix it out, we have 2 possible
> solution for this problem, one is
> that you send us back the cable for axim or if you
> are able to open the Axim
> conector at the end of the adapter cable that we
> provide (2 philips screws),
> and then cut the white cable connect to the board,
> just that, leave the cable
> cuted if you can just place a piece of tape and that
> it.
> if you can no do that just let us know and we will
> send you the return
> procedure, at the same time this will no affect your
> warranty.
>
> The Deluo Team
>