Mobility Site - View Single Post

janethughes · 09-04-03, 01:21 PM

I have searched and found many people having problems with Activesync and AvantGo, and have tried their varied solutions (uninstalling ActiveSync and AvantGo, doing a hard reset, and reinstalling), but to no avail. I have PC2002 and installed ActiveSync 3.7 and the latest AvantGo. I probably have an old USB card (computer is nearly 2 years old Dell), but this is my work computer, so I cannot do much with it.

When I sync, the other items (calendar, tasks, contacts, files) go fine until it gets to AvantGo. I have only one very small channel to sync, but it gets there, starts synching, and then disconnects. When I go to pIE and hit the AvantGo folder, it does not show me any content but tells me how to add AvantoGo to my ActiveSync options. It is already checked on ActiveSync, but no matter how hard I try, it will not sync.

Only one two occasions has this worked, and I don't know what I did differently those times. I always have to take my Axim out of its cradle and replace it to start it connecting (may be due to Norton Antivirus software that I cannot disable because I am at work).
I tried a different USB port, wiggling my cradle and connection, doing soft resets, etc. but the only time my Axim will stay connected is if I have the AvantGo option turned off in ActiveSync. Then it will sync properly and stay connected.

I am getting frustrated. Any other suggestions before I give up altogether on AvantGo?

09-04-03, 01:21 PM	#1 (permalink)
janethughes Aximsite Prospect Join Date: Jul 2003 Posts: 14 Thanked 0 Times in 0 Posts	Activesync AvantGo problems I have searched and found many people having problems with Activesync and AvantGo, and have tried their varied solutions (uninstalling ActiveSync and AvantGo, doing a hard reset, and reinstalling), but to no avail. I have PC2002 and installed ActiveSync 3.7 and the latest AvantGo. I probably have an old USB card (computer is nearly 2 years old Dell), but this is my work computer, so I cannot do much with it. When I sync, the other items (calendar, tasks, contacts, files) go fine until it gets to AvantGo. I have only one very small channel to sync, but it gets there, starts synching, and then disconnects. When I go to pIE and hit the AvantGo folder, it does not show me any content but tells me how to add AvantoGo to my ActiveSync options. It is already checked on ActiveSync, but no matter how hard I try, it will not sync. Only one two occasions has this worked, and I don't know what I did differently those times. I always have to take my Axim out of its cradle and replace it to start it connecting (may be due to Norton Antivirus software that I cannot disable because I am at work). I tried a different USB port, wiggling my cradle and connection, doing soft resets, etc. but the only time my Axim will stay connected is if I have the AvantGo option turned off in ActiveSync. Then it will sync properly and stay connected. I am getting frustrated. Any other suggestions before I give up altogether on AvantGo?