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It isn't a hardware issue, HP make it out to be a hardware issue, half the times I sent mine away to fix they didn't actually change the mobo (long story why I know), I got sick of it so took a fix that worked for the odd device and altered it to make it work for nearly all devices, take a look at my "My PDA" for a do it yourself fix. I have done it a good 10 times on my own device and know a lot of people on this forum who it has helped on a number of fixes, not just the filestore.
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My "My PDA" now updated with hints and tips including a ROM fix for the RX3700 series and installing Transport Tycoon onto your PDA.
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